Privacy Policy
As a data processor, we take our responsibilities seriously with regards to the privacy rights of our marketplace client's customers. Marketplaces Inc manages all of it's own resources and uses 3rd party services sparingly. All public communication is encrypted by default, and we do not sell nor share any data for any purpose.
Below you will find our template privacy policy that we provide our marketplace clients to use or borrow from on their marketplace privacy policy. This details the data we collect and how it is used and shared.
Marketplace Privacy Policy
Effective Date: 25 May 2018
Your privacy is very important to us. Please read below to see how Marketplaces Inc handles information. Before you get to the details, here are a few of our fundamental privacy principles:
- Information you upload or post may be seen by others depending on your privacy settings.
- We aggregate and de-identify certain information about our members to use for business purposes.
- We give you several ways to control the privacy of your personal information and are continuously working to enhance privacy options available to you.
Marketplaces Inc respects your privacy and shares your concern about the security of information you may submit to Marketplaces Inc's websites and Application Programming Interfaces (collectively, the “Services”). Our privacy policy (the “Privacy Policy”) explains the information we collect, how we use and share it, how to manage your privacy settings and your rights in connection with the Services. Please also read the Terms of Service which sets out the terms governing the Services.
If you are a resident of the European Union (“EU”), Marketplaces Inc. is the controller of your personal data for the purposes of EU data protection law.
Information We Collect
We collect information about you, including information that directly or indirectly identifies you, if you choose to share it with us. We receive information in a few different ways, including when you register for an account or store, purchase items from the marketplace, or communicate with a seller. We also collect information about how you use the Services. There are also several opportunities for you to share information about yourself with us. For example:
- We collect basic account information such as your name, email address, and password that helps secure and provide you with access to our Services.
- Profile and use information is collected about you when you choose to upload a profile picture.
- When you make a payment on the marketplace, you may provide payment information such as your payment card or other payment details. We use Payment Card Industry compliant third-party payment services and we do not store your credit card information.
- We collect and process location information when you sign up for and use the Services.
- We allow you to sign up and log in to the Services using accounts you create with third-party products and services, such as Facebook or Google (collectively, “Third-Party Accounts”). If you access the Services with Third-Party Accounts we will collect information that you have agreed to make available such as your name, email address, profile information and preferences with the applicable Third-Party Account. This information is collected by the Third-Party Account provider and is provided to us under their privacy policies. You can generally control the information that we receive from these sources using the privacy settings in your Third-Party Account.
- To help us to provide you with the best possible service, you can choose to provide us with your contact information so we can better respond to your support requests and comments.
- We collect information from your browser, computer, or mobile device, which provide us with technical information when you access or use the Services. This technical information includes device and network information, cookies, log files and analytics information.
Cookies and Similar Technologies
When you visit the Services, a cookie will be stored on your computer. Generally, cookies and similar technologies work by assigning to your browser or device a unique number that has no meaning outside of our services. We use these technologies to personalise your experience and to assist in delivering content specific to your interests. Additionally, after you’ve entered your email and password during a session on the Services, we save that information so you don’t have to re-enter it repeatedly during that session.
Most browsers automatically accept cookies. To manage the collection of information through cookies or other equivalent technology you can use the settings on your browser or mobile device. We are committed to providing you choices to manage your privacy and sharing. However, we do not recognise or respond to browser-initiated Do Not Track signals, as the internet industry has not fully developed Do Not Track standards, implementations and solutions. To learn more about Do Not Track signals, you can visit https://allaboutdnt.com. Not accepting cookies may make certain features of the Services unavailable to you. We may also use your IP address to identify you, to administer the Services and to assist in diagnosing problems with our servers.
Log Files
The Services use log files. Stored information includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is used to analyse trends, administer, protect and secure the Services, track member movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc., may be linked to session IDs, member accounts and device identifiers.
How We Use Your Information
We use the information we collect and receive to administer and operate the Services and as otherwise described in this Privacy Policy. Subject to your privacy settings, your information, including your profile, email, photos, and your purchase history will not be shared. Products that you like, stores that your follow and product comments and questions that you leave will be shared for the site.
We also use your information to analyse, develop and improve the Services. To do this, we may use third party analytics providers to gain insights into how our Services are used and to help us improve the Services. We may also use your information to market the Services, credit or accept payments, provide support related to the Services, protect members and enforce our Terms of Service, promote safety, and communicate with you. Additionally, your information may be shared with third parties, as set forth below.
We use your information to communicate with you about the Services, send you marketing communications (where you have agreed to receive such messages), or let you know about new features or updates to our Terms of Service. We also use your information to respond to you when you contact us. We will use your information to communicate with you, for example by sending you notifications.
How Information is Shared
Service Providers
We may share your information with third parties who provide services to us such as supporting and improving the Services, promoting the Services, processing payments, or fulfilling orders. These service providers will only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also engage service providers to collect information about your use of the Services over time on our behalf so that we or they may promote our Service or display information that may be relevant to your interests on the Services or other websites or services.
Publicly Available Information
Your information and content will not be publicly accessible.
Third Party Business via API or Other Integrations
When you choose to use third party apps, plug-ins, or websites that integrate with the Services, they may receive your information and content, including your personal information, photo and your purchase history. Information collected by these third parties is subject to their terms and policies. Marketplaces Inc is not responsible for the terms or policies of third parties.
Affiliates and Acquirors of our Business or Assets
We may share your information with affiliates under common control with us, who are required to comply with the terms of this Privacy Policy with regard to your information. If Marketplaces Inc becomes involved in a business combination, securities offering, bankruptcy, reorganisation, dissolution or other similar transaction, we may share or transfer your information in connection with such transaction.
Legal Requirements
We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also retain, preserve or disclose your information if we determine that disclosure is reasonably necessary or appropriate to prevent or detect violations of our Terms of Service or fraud or abuse of Marketplaces Inc or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.
DMCA Notices
We may share your information with third parties when we forward Digital Millennium Copyright Act (DMCA) notifications, which will be forwarded as submitted to us without any deletions.
How We Protect Information
We take several measures to safeguard the collection, transmission and storage of the data we collect. Although we strive to employ reasonable protections for your information that are appropriate to its sensitivity, we do not guarantee or warrant the security of the information you share with us and we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content. No system is 100% secure. The Services uses industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information and credit card numbers.
To help ensure that these measures are effective in preventing unauthorised access to your private information, you should be aware of the security features available to you through your browser. You should use a security-enabled browser to submit your credit card information and other personal information at the Services. Please note that if you do not use a SSL-capable browser, you are at risk for having data intercepted.
Most browsers have the ability to notify you if you change between secure and insecure communications, receive invalid services identification information for the Services you are communicating with, or send information over an unsecured connection. We recommend that you enable these browser functions to help ensure that your communications are secure. You can also monitor the URL of the services you are visiting (secure URLs begin with https:// rather than http://), along with the security symbol of your browser to help identify when you are communicating with a secure server. You can also view the details of the security certificate of the services to which you are connected. Please check the validity of any Services you connect to using secure communications.
Disclaimer
While we continue to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be absolutely secure, and we cannot ensure or warrant the security of any information you transmit to us. Transmitting personal information is done at your own risk.
Managing Your Settings
Adjust Notification and Email Preferences
We offer various ways to manage the notifications you receive. You can choose to stop receiving certain emails and notifications by indicating your preference via your privacy settings. You may also unsubscribe by following the instructions contained at the bottom of each type of email. Any administrative or service-related emails (to confirm a purchase, or an update to this Privacy Policy or the Terms of Service, etc.) generally do not offer an option to unsubscribe as they are necessary to provide the Services you requested.
Updating Account Information
You may correct, amend or update profile or account information that is inaccurate at any time by adjusting that information in your account settings.
EU Members’ Rights
If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below:
Access and Porting
You can access much of your information by logging into your account. If you require additional access or if you are not a registered member, please contact us.
Rectify, Restrict, Limit, Delete
You can also rectify, restrict, limit or delete much of your information by logging into your account. If you are unable to do this, please contact us. We will generally respond to your request within 10-14 business days.
Object
Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
Revoke consent
Where you have previously provided your consent, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.
Complain
Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.
Retention of Information
We retain information as long as it is necessary to provide the Services to you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the Services or until you ask us to delete it or your account is deleted whichever comes first. Following your deletion of your account, it may take up to 30 days to fully delete your personal information and system logs from our systems. Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.
Privacy Policy Information
We reserve the right to modify this Privacy Policy at any time. Please review it occasionally. If we make changes to this Privacy Policy, the updated Privacy Policy will be posted on the Services in a timely manner and, if we make material changes, we will provide a prominent notice. If you object to any of the changes to this Privacy Policy, you should stop using the Services and delete your account.